Main Menu
Home
Hex Products
Community & Events
Game Resources
About Hex Games
Contact Hex
Hex Products
The Hex Store
Product News
Ordering Information
Retailer Orders
Distributor Orders
Find A Store
Login
My Shopping Cart
Your Cart is currently empty.

Who's Online
None

 

 


By PLAVEB
powered_by.png, 1 kB
Coupon Weirdness PDF Print E-mail

It's come to our attention that the shopping cart system is doing some odd things if you're using a coupon. If the coupon reduces the price of an order to $0.00 or less, the shopping cart still takes you to Paypal, which will attempt to charge you a minimum fee (which seems to range from $.02 to $1). You can avoid making a payment by just exiting out of the Paypal screen without signing in, but it will cause your order to hang in the "payment pending" status, which means we have to manually enable the order.

We'll do our best to keep an eye out for problem orders so you get your download links in a timely fashion, but it may occasionally take us a few hours. If your order hasn't been confirmed within 24 hours, please contact us and make sure we didn't miss you. 

 We have also disabled the ability to register for a website account during the checkout process due ot some problems with the confirmation emails. If you want to sign up for the site, you'll have to do it through the main registration link in the left sidebar. You can now order from the Hex Store without setitng up a site account. 

 We apologize for any inconvenience caused by these bugs. It's just one of the drawbacks of open source community-driven software. If anyone notices other problems, let us know and we'll do what we can to adress them.